The devastated family of a female who lost her life together with her partner after ingesting tainted homemade beverage state they are eager for justice.
Greta Otteson, in her thirties, and Arno Quinton, in his mid-thirties, were discovered deceased on Boxing Day in the tourist destination, Vietnam, as a outcome of toxic alcohol consumption.
Just moments earlier, Greta had texted her family, her relatives, to say she had "the worst hangover possible" and was going to sleep, but she never woke up.
A bartender who reportedly produced the limoncello was detained in February and is being held while under investigation. Her relatives state they have had no further updates from the authorities.
"It's about accountability," expressed the father, continuing: "We are unable to heal."
Toxic alcohol is a variety of compound often present in cleaning products, fuel and coolants.
The chemical is like consumable spirits, which is safe for beverages, but it is cheaper and far deadlier to individuals because of the way it is metabolized by the human system.
At Mr and Mrs Otteson's house in their village, the Welsh county, a pair of urns sit beside the stairs – the first has a pink bunny placed on top, the second, a plush bear.
They hold Greta and Arno's ashes.
"The urns stay in the home with the family," shared Paul, a ex- professional. "The family want to give them a final resting place, but we think we cannot do that until we get a clear answer."
The woman had been staying in the coastal town with the man, her international partner of about a couple of years, where the couple operated a villa offering rooms to visitors.
Greta was an sole offspring, remembered by her father as "wonderful", a "free spirit" and a "committed professional" who studied in the UK, France and Los Angeles.
During November, the father, in his seventies and Greta's mum, 70, had flown to the Asian country, meeting Greta's partner for the initial occasion, and the couple shared their planned marriage shortly afterwards.
"The trip felt beautiful – we were so joyful," mentioned the father, who referred to his daughter's partner as "reserved but very bright" and someone he "would have loved to have as a family member."
In their stay, the group enjoyed meals a number of times at a local restaurant, a well known Italian restaurant, where they enjoyed the meals and accepted complimentary shots of house-made limoncello at the end.
Some weeks later, when the parents had returned from the country and were trying to decide on a holiday present for Greta and Arno, they remembered the eatery and its containers of limoncello and chose to purchase a number of them for delivery to their daughter's house.
The decision was a step that would have the tragic results.
After a short time of consuming the drink, the woman contacted her relatives on Christmas Day to say she had a terrible sickness and was experiencing vision issues but brushed off advice from family, and a friend who had come over, to obtain a doctor's opinion.
Greta and Arno were pronounced dead in separate areas of the villa on Boxing Day. Soon later, the parents were on a flight to Vietnam.
Greta's dad described the significant social media speculation that followed as well as the difficulty to manage the practicalities of handling a loss in a foreign country.
It was quickly before autopsies confirmed Greta and Arno had passed away from severe toxic ingestion.
During the winter month, authorities detained a barman who served in a eatery in the area for "disregarding laws on edible items" by "using repurposed 70-degree medical grade alcohol, along with filtered water, citrus rind and white sugar to make multiple containers of the drink."
Based on Vietnamese regulations, the violation could result in a highest prison term of a lengthy period.
Numerous of people are affected by the substance each year in the region, based on reports from medical groups.
Greta and Arno's passing came only weeks after multiple people died of methanol poisoning in a neighboring country, a territory which borders Vietnam.
The family were told investigations are slow in Vietnam, with the likelihood of a accused being kept for a year before being charged or let go.
They said the period for resolution was becoming extremely difficult.
"We just want accountability," stated the father. "They cannot heal. My wife asks daily when we get up, 'is there updates? Is there news?' I have to say 'nothing, no news so far'."
"It's about responsibility," he added. "A resolution for the family would be holding responsible the parties at fault and taking legal action against them."
Paul and Susan mentioned they also felt "extremely angered" the business where they had purchased the product was still open and had not publicly expressed regret.
"The management just carried on as if no tragedy has taken place," remarked Paul.
Regarding the parents, the pain is still very fresh.
The father
